News & Insights
Product updates, engineering insights, and industry perspectives from the Tier2 Systems team.
Electronic Bill of Lading: A Forwarder's Guide
A practical guide to eBL adoption for freight forwarders — legal readiness, carrier support, cost savings, and how to start in 2026.
Project Intake: Where Services Margins Begin
Professional services firms lose margin before delivery starts. A structured project intake process prevents scope creep, resource waste, and billing gaps.
Bill of Lading Amendment: An Ops Team's Guide
Bill of lading amendments cost time, money, and operational sanity. Learn the correction process, amendment fees, and how to cut your error rate.
AI Freight Profitability Analysis: An Owner's Guide
Most freight forwarders know revenue but not which customers profit. See how AI profitability analysis gives owners answers that matter.
Import Duty Drawback: Your Unclaimed Refund
Import duty drawback can recover up to 99% of customs duties paid. Learn what qualifies, how to file, and why most importers miss this refund.
AI Vendor Evaluation: A CEO's Buyer's Guide
Every vendor now claims AI. Learn how CEOs evaluate AI vendors, spot AI washing, and avoid pilots that never reach production.