News & Insights
Product updates, engineering insights, and industry perspectives from the Tier2 Systems team.
Demurrage charges: where the forwarder loses the client
Demurrage charges turn into disputes when the client first sees the day count on the invoice. What the sales team changes before the next renewal.
Shipment Visibility: What It Costs Not to Have It
Every status question eats into operator time. See what poor shipment visibility costs a freight forwarder and how self-service changes the equation.
Rejected Freight Invoices: Why Clients Push Back
Every rejected invoice delays collection and drains finance hours. See the most common billing errors at freight forwarders and how to prevent them.
Brazil's DUIMP Cutover: One Date per Cargo Type and Agency
Brazil's DI shutdown schedule sets a DUIMP date per cargo type and only applies once every licensing agency has migrated. What to check before filing the LI.
Import Document Checks: What One Typo Costs in Brazil
One mistyped container number becomes a CE Mercante correction, blocked cargo and hours of rework. What import document checks must catch at intake in Brazil.
ERP Reporting: Why Answers Still Take Days
ERP reporting should give business owners instant answers. Here's why most mid-size companies still wait days for basic information and how to fix it.