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News & Insights

Product updates, engineering insights, and industry perspectives from the Tier2 Systems team.


Sep 30, 2026
document-automation

Cross-Checking Import Documents: Where Errors Hide

The costliest import errors arise between documents. When the commercial invoice says one thing and the bill of lading says another, the result is fines, delays and rectifications.

Tier2 Systems
Sep 29, 2026
document-automation

Pre-alerts: the same data re-keyed in every system

The pre-alert arrives as a PDF and the same fields get re-keyed into the ERP, CE Mercante and DUIMP. Each re-entry is another chance for an error to propagate.

Tier2 Systems
Sep 28, 2026
freight-forwarding

Freight Quote Requests: What to Send Your Forwarder

An incomplete freight quote request produces proposals that can't be compared. The data the importer sends in the request defines the accuracy of the price.

Tier2 Systems
Sep 28, 2026
freight-forwarding

Freight Forwarder Accounts Payable: Who Controls the Clock

The ops team decides when costs enter the system. That lag determines whether cargo moves, bookings hold, and how much FX eats from the margin.

Tier2 Systems
Sep 27, 2026
freight-forwarding

Key Person Risk in Freight Forwarding

With operator turnover above 50% in Brazil, every departure takes client knowledge and workarounds. The risk is keeping that know-how out of the system.

Tier2 Systems
Sep 27, 2026
freight-forwarding

Cargo Arrival Notice: The Event That Starts Every Clock

In Brazil, cargo arrival confirmation triggers storage, free time and the declaration window. Preparing documents early cuts days from every deadline.

Tier2 Systems